How do I actually get one month free?
You pay month one like any regular customer, at your agreed commercial rate. If you choose to stay on a 12-month agreement, we turn one full month of service into a credit spread evenly across your next 12 invoices. You effectively get one month on us. If you don't continue, you simply paid for one month of service, with no penalties or hidden fees.
What if I cancel the 12-month agreement early?
Any unused portion of your one-month credit is forfeited if the agreement ends early. The credit is designed to reward clients who commit to the full year — it's how we can afford to give a full month away.
Which areas do you service?
All of Greater Vancouver: Vancouver, Burnaby, Richmond, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, New Westminster, Surrey, Delta, Langley, and Maple Ridge.
What types of businesses do you serve?
Hotels, short-term rentals and Airbnbs, gyms, yoga studios, spas, massage clinics, restaurants, medical offices — any business with recurring commercial laundry needs in Greater Vancouver.
How does "your own machine" actually work?
Every commercial client gets a dedicated wash cycle. Your linens never mix with another client's — from the moment we pick up to the moment we deliver. Everything stays in our custody, in-house, never outsourced.
How does flat-rate pricing work?
You pay per bag, not per pound. That means no surprise upcharges on heavy weekends and no mystery line items. You can forecast your monthly laundry spend to the dollar.
What happens after the free month?
If you love it, you continue on flat-rate per-bag pricing. Month-to-month, cancel anytime, no contracts. If you don't, you walk away — no charge, no hassle.
What if I'm not happy with a load?
Our reservice guarantee: if anything isn't clean enough, we rewash it free. If you're still not happy, our 100% money-back guarantee kicks in. We take the risk — not you.
